Wireless VantageTM Monthly telecom insights from Compete

IS THE IPHONE 3G BROADENING ITS APPEAL?

By: Eleanor Baird & Ryan Burke

September 5, 2008


Even though it was launched more than a month ago, no one can stop talking about the iPhone 3G.  Whether it’s speculation about product shortages, its possibilities as a platform, the weaknesses of MobileMe, or Best Buy announcing that it will sell the device beginning September 7th, the iPhone has captured the attention of both the press and the public.

What is the primary reason you are shopping for a bundle?

But how broad is the appeal of the iPhone?  Is it really going to bring about an evolution in wireless handsets, or does it only appeal to a few Apple enthusiasts and gadget nuts?   

To answer these questions, Compete researched how online iPhone 3G researcher demographics differed from the rest of the wireless shopping population during June and July.  Although iPhone 3G researchers tend to be young and affluent, those showing an interest in the iPhone 3G more recently trend closer to the average wireless customer, potentially creating new opportunities to market the device.

AGE, INCOME GAPS NARROWED IN JULY

The chart to the right details the likelihood that an iPhone 3G researcher falls into each demographic bucket, indexed to the overall wireless shopping population. This metric allows us to measure any demographic skews in the shopper population.

How likely would you be to consider purchasing your cell phone service from a telecommunications provider provided signal coverage, signal strength, etc. were comparable with major cell phone service providers?

Perhaps not surprisingly, iPhone 3G pre-launch researchers in June tended to be young, affluent and male.  But by July, they were older and less wealthy, and more closely resembled the average wireless handset shopper. 

Income is another demographic where iPhone researchers definitely skew in one direction, but there have been recent indications that the iPhone 3G holds broader appeal.  Although people with household incomes of over $100,000 a year are still heavily overrepresented, iPhone 3G researchers in the $60,000-$100,000 bracket are largely proportional to the number of average wireless shoppers in that income bracket.

What does this mean?  Chances are that the people willing to spend at least $199 on a phone and upwards of $60 each month for service will not be representative of the average wireless shopper.  But since its announcement and through its launch, the audience for the iPhone 3G appears to be changing, suggesting that there is interest beyond Apple fans and young “techno geeks” for the device.

Apple seems to be actively working at achieving a more mainstream consumer base. The recent announcement that iPhone 3G will be available for sale at Best Buy could bring it to a wider, more diverse audience. In August, there were reports of rumors that Apple will release a less-expensive ‘nano’ version of the iPhone in the United Kingdom in time for Christmas for the pay-as-you-go market.  A similar device in the U.S. might draw more lower-income and price sensitive consumers.  In addition, ongoing development of the iPhone 3G’s business functionality should draw additional interest from consumers in the upper age brackets.

No matter what Apple does next, one thing’s for certain: everyone will be talking about it.

 

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